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Effective From: 16 Jun 2025 

This site is owned by Mologic Ltd trading as Global Access Diagnostics of Bedford Technology Park, Thurleigh, Bedfordshire, MK44 2YA, United Kingdom. 

If you have any queries about these terms and conditions, comments or complaints about this website, please contact us at technicalsupport@globalacessdx.com 

Other important policies you should be aware of  include: 

Product disclaimer 

Privacy policy 

Product disclaimer 

The contract between us 

 

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us. 

 

2. Acknowledgement of your order 

 

To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.  

 

3. Ownership of rights 

 

All rights, including copyright, in this website are owned by or licensed to Mologic Ltd trading as Global Access Diagnostics. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose. 

 

4. Accuracy of content 

 

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.  

 

5. Damage to your computer 

 

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website. 

 

6. Availability 

 

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order. 

Mologic reserves the right to amend order if required by any applicable statutory or regulatory requirements.  

7. Ordering errors 

 

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process. 

 

8. Price 

 

The prices payable for goods that you order are as set out on our website. All prices at the checkout are inclusive of VAT at the current rates and are correct at the time of entering information.  

 

Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid. 

 

9. Payment terms 

 

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have. 

 

10. Delivery charges 

 

Delivery charges vary according to the type of goods ordered and region they are to the shipped.  

 

11. Delivery 

 

11.1 Our delivery charges are shown at checkout in our website. 

 

11.2 It might not be possible for us to deliver to some locations. 

 

11.3 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund. 

 

11.4 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. 

 

12. Risk and ownership 

 

Risk of damage to or loss of the goods passes to you at the time of delivery to you. If you choose to use your own courier then the risk passes to you as soon as the goods are handed to your courier. You will only own the goods once they have been successfully delivered. 

 

13. Cancellation rights 

 

13.1 Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of goods mentioned in 13.3 below). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.  

 

13.2 Should you wish to cancel your order please you can notify us using the contact information in our Refund, Returns and Shipping Policy 

 

13.3 You cannot cancel your contract if the goods you have ordered are made to your specifications. 

 

13.4 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. 

 

13.5 Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days. 

 

13.6 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using the goods prior to cancellation).  

 

14. Cancellation by us 

 

14.1 We reserve the right not to process your order if: 

 

14.1.1 We have insufficient stock to deliver the goods you have ordered; 

 

14.1.2 We do not deliver to your area; or 

 

14.1.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. 

 

14.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.  

 

15. If there is a problem with the goods 

 

15.1 If you have any questions or complaints about the goods please contact us using the information in the Refunds, Returns and Shipping Policy 

 

 

16. Liability 

 

16.1 Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery, we will provide you with a full refund.  

 

16.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control. 

 

16.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption. 

 

16.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 

 

16.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. You have certain rights as a consumer including legal rights (e.g. under the Act) relating to faulty and/or misdescribed goods. 

16.6  Ordering of goods constitutes acknowledgement of these terms and conditions and the product disclaimer. 

 

17. Notices 

 

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Bedford Technology Park, Thurleigh, Bedfordshire, MK44 2YA, UK, and all notices from us to you will be displayed on our website from time to time. 

 

18. Changes to legal notices 

 

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible. 

 

19. Law, jurisdiction and language 

 

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English. 

 

20. Invalidity 

 

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. 

 

21. How we may use your personal information 

 

We will only use your personal information as set out in our privacy policy. 

 

22. Third party rights 

 

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party. 

 

23. CONFIDENTIALITY  

23.1 Each party undertakes that it shall not at any time disclose to any person any confidential information disclosed to it by the other party concerning the business or affairs of the other party or of any member of its Group, including but not limited to information relating to a party's Intellectual Property Rights including its operations, processes, plans, product information, know-how, designs, trade secrets, software, market opportunities and customers (“Confidential Information”), except with the prior written consent of the other party or when such disclosure is permitted by clause 11.2.  

23.2 Each party may disclose the other party’s Confidential Information:  

(a) to its employees, officers, agents, consultants or sub-contractors (“Representatives”) who need to know such information for the purposes of carrying out the party’s obligations under these Conditions, provided that the disclosing party takes all reasonable steps to ensure that its Representatives comply with the confidentiality obligations contained in this clause 11 as though they were a party to these Conditions. The disclosing party shall be responsible for its Representatives’ compliance with the confidentiality obligations set out in this clause; and  

(b) as may be required by law, court order or any governmental or regulatory authority.  

23.3 Each party reserves all rights in its Confidential Information. No rights or obligations in respect of a party’s Confidential Information other than those expressly stated in these Conditions are granted to the other party or to be implied from these Conditions. In particular, no licence is hereby granted directly or indirectly under any patent, invention, discovery, copyright or other Intellectual Property Right held, made, obtained or licensable by either party now or in the future.  

  

24. INTELLECTUAL PROPERTY  

All Intellectual Property Rights in the Products is and shall remain the exclusive property of Mologic (or, where applicable, the third party from whom Mologic’s right to use the Intellectual Property Rights has derived).